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About Us

BUSINESS DESCRIPTION AND COMPANY HISTORY

Startdup.com is a small business founded in 2011 and established by three-founding motivations – Keep it Simple; Be Effective; Make it affordable- and a deep passion for entrepreneurship. Our company firmly believes in small business. We believe in the work we do, because we know our best effort will help a small business grow. Our company is empowered with the drive required to accomplish these objectives, exceed our customer’s expectations and achieve break-through results.

COMPANY FOUNDATION

Startdup.com was founded by James McConnell to serve the Web site start-up market in the Lexington KY area. Currently startdup.com is in infancy stage but has a vision for a grand future. Startdup.com plans to focus their attention on idea phase, start-ups and small businesses looking to begin their web presence.

COMPANY FOUNDER

Before startdup.com, James worked on developing several high ranking websites to add to his extensive Management background leading, mentoring and coaching teams in Multi-Million dollar settings. James has been actively coding, developing and implementing web presence campaigns for individuals, “mom and pops”, and start-ups for close to 20 years. It is this background which helped him develop the idea of startdup.com.

Company Mission Statement

Establish Startdup.com as the leading start-up destination on the web.

Our Motto “Simplify the web for your startup.”

Company Value Statement

Our values are the guiding principles for our company and personnel. The values listed below, guide and define our approach to business operations:

Personal Integrity and Mutual-Respect- honor and respect the trust people place in us.

Commitment to Excellence- striving to set a high standard of excellence.

Dedication to Customer Service- exceeding the expectations of our customers.

Consistent Quality Standards- maintain high-quality standards across all categories.

These values live in everything we do. They create a unified mission that our entire company believe in and work toward.

A Talented-Team of Entrepreneurial Design

Startdup.com is a results-focused web service with advanced-expertise in small business development and entrepreneurship. Our Web service empowers our customer’s with the tools necessary to begin their venture; tested social market branding strategies; implementation of emerging web practices; and our company produces guaranteed small business growth for our customers.

Dedication To Start-up Development

Our service mission is to create an easy-to-use, user-friendly website that customer’s will be able to easily begin their internet presence. The formula to achieve our mission is -just as our motto- simple. First, we combine best-practice new website foundation steps at an affordable price. Then, we provide our customers with effective brand recognition platforms that will provide continual marketing solutions designed to help our customer’s business accomplish their marketing, sales and revenue goals.

Commitment To Excellent Customer Relations

Our company believes in forming long-term alliances and managing our relationships with simplicity, integrity and good-will. We create guaranteed start-up web presence packages for small businesses by combining modern research tactics and proven marketing strategies. We work to solve our customer’s start-up marketing problems. We focus on the big picture growth strategy. We understand that each small business we help succeed introduces us to our next opportunity.

Guaranteed  “iron clad" money back guarantee!

 
 
Service Level Guarantee… We are so confident that no other company can match our level of products and services at the price we offer that If you find someone who offers you all that we do for less, we will buy it for you or refund the difference. *
 
 
Satisfaction Guaranteed… In fact, we believe in startdup.com enough to guarantee our clients a 100% return-on-investment if you are not satisfied with the services we provide. **
 
30 Day Money Back Guarantee… We undoubtedly believe that you'll be pleased with our performance, support and service, however for your peace of mind we offer a 30 day Money Back Guarantee. You will get a refund of fees within 5-7 business days. ***
 
This is our formal declaration of our guarantee statement. If you have any additional questions about Our Guarantee, please contact us at: Email: customerservice@startdup.com
 
These conditions are necessary to protect ourselves against domain speculators who are trying to abuse our service for domain "tasting" purposes.
 
*Company offering service must be a valid working company and include all offers.
 
**All accounts created are guaranteed to work, we do not refund for account creation services as they are a domain related service. Of course if there are any problems with your accounts we will fix them immediately.
 
***The refund will exclude any fees for domain registration and domain related fees. The domain and all related services will still belong to you and you can use it with any hosting company.

In an effort to protect our clients' and site visitors' privacy and rights, Startdup.com established a Privacy Policy which explains what information we gather on visitors and what we do with information that we gather.

This Privacy Policy governs the manner in which Startdup.com collects, uses, maintains and discloses information collected from customers of this Web site (each, a "customer").

Startdup.com Respects Your Privacy

Customers' privacy is very important to startdup.com. We are committed to safeguarding the information customer’s entrust to startdup.com. This document outlines the types of personal information we receive and collect when you use startdup.com services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Startdup.com customer’s information including personal contact information and server data is treated with strict confidentiality and will not be shared except in the limited circumstances outlined in this policy. Startdup.com regularly reviews its compliance with this Privacy Policy. Startdup.com Corporation collects cookies on our Web site to capture information about page visits. This information is anonymous and we use this information only internally to improve the content we provide to our visitors. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. If you choose to communicate to us and provide personally identifiable information about yourself, we will use this information only to respond to your inquiry. We will not sell, rent or otherwise disclose that information to third parties unless required to do so by law or in circumstances outlined in this policy.

 

The Information We Collect

Startdup.com collects personally identifiable information from Customers through online forms for ordering products and services.Customers may voluntarily provide Startdup.com their contact information including, but not limited to, email address, name, phone, address, zip code and other personally identifiable information. This information will be used by Startdup.com to respond to user inquiries and provide follow up communications. Examples of areas where customers may voluntarily submit contact information to Startdup.com include, but are not limited to: product orders, newsletter sign-up, emails to Startdup.com, live-chat, phone conversations, help desk tickets or marketing promotions. Customers may opt-out, modify or delete their personal information by sending an email to support@startdup.com, by “unsubscribing” within the manage account interface or by using the unsubscribe link contained within our email communications.

 

How We Use Information

Startdup.com may use personally identifiable information collected through our Web site to contact customers regarding products and services offered by startdup.com and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Customers' experience with startdup.com and such affiliates, independent contractors and business partners. At no time will startdup.com database of customers ever be sold to any entity for the purpose of marketing or mailing lists. Personal information will not be sold or otherwise transferred to our business partners without your prior consent, except that we will disclose the information we collect to third parties when, in our good faith judgment, we are obligated to do so under applicable laws.

Information Sharing

Startdup.com only shares personal information with other companies or individuals outside of Startdup.com in the following limited circumstances: We have your consent. We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:

(a) satisfy any applicable law, regulation, legal process or enforceable governmental request,

(b) enforce applicable Terms of Service, including investigation of potential violations thereof,

(c) detect, prevent, or otherwise address fraud, security or technical issues, or

(d) protect against harm to the rights, property or safety of Startdup.com, its customers or the public as required or permitted by law.

Per our agreement with the Internet Corporation of Assigned Names and Numbers (ICANN) and American Registry for Internet Numbers (ARIN), we must add valid contact information for each domain name and IP you register. It is possible to purchase Private Registration by requesting it at the time of your order. By using private registration you can hide your personal contact information and display proxy information instead. Private Registration is available for many domain name extensions.

When You Visit Our Site

In order to help us develop products that are highly useful and most desired by our customers, Startdup.com may gather information from your web visit* for analyzing purposes. This information helps us to customize products and content as well as developing an efficient browsing experience with regard to our site and the products/information contained therein. In an effort to provide full transparency to our customers, it is important to note that we may track visitor IP addresses as well as utilize unique alphanumeric identifiers** upon visits. This is done to diagnose problems with our servers, administer our Websites, recognize details of visits (including, but not limited to, unique visits and sources of visits), tailor web content to customers, to avoid customers viewing repeat content, to improve our web structure and to analyze the effectiveness of our content. This does not include collecting personal information from visitors so long as it does not pertain to public computer details or information disclosed by customers via live and email communication with our site. Customers are encouraged to read our full Privacy Statement prior to disclosing such data.

Startdup.com customers are informed that we may archive information provided to us via live communication (calls, livechat, visits, any other real-time communication) as well as information submitted in writing (web forms, order processing, email) to verify customer identities and provide our customers with the best possible product as well as the most efficient user experience possible. Telephone calls may also be recorded for training purposes. Information submitted via the above avenues may be combined with statistics gathered from web visits to measure interest in/develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, develop generalized customer/consumer profiles, and administer our website.

*There are a number of methods of approach to Startdup.com’s website that are considered a “visit.” This includes utilizing a web browser that delivers you to any other sites that are owned by Startdup.com. This may also include viewing an email that has content delivered from one of our servers (or a third party web server), or by viewing an advertisement displayed on a third party website that has content delivered by one of our web servers.When web visits occur, our server may log the time/duration of your visit as well as the pages you visited on this site and the time/duration spent on them. If your arrival results from a sponsored link, paid advertisement or paid search result, statistics will be gathered from your visit. In any other event you may visit the sites represented above, information may also be gathered based on where your visit originated as well as public computer data, visible to the analysis in place. We may also collect information about how Customers use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Customers originate. We use "cookies" to track how Customers use our Web site.

**During your visit, a unique alphanumeric identifier may be placed on your hard drive to help us identify visitors for customization and analysis. These identifiers may also be known as “cookies” and cannot be executed as code, used to deliver a virus, be identifiable to other servers, nor can any personal information be gathered by them. We  utilizes this solely for the aggregation of statistics used to enhance the product we offer customers. If you do not want these identifiers placed upon your visit, cookies can be disabled in your web browser in the security settings that control them. It is important to note, however, that disabling cookies may hinder your ability to utilize our website at its intended performance level or to execute some functions contained in which cookies are required for security purposes.

 

Changes or updates to the Startdup.com Privacy Policy will be communicated on the Privacy Policy Section of the Startdup.com website. If you have any questions or concerns over misuse of personal data, please contact us any time. Or write to us at:

Startdup.com PO BOX 12248 Lexington, KY 40582

1. IMPORTANT INFORMATION

You should carefully read the following Terms and Conditions. Your purchase or use of our products implies that you have read and accepted these Terms and Conditions.

Startdup.com provides web start-up services to customers worldwide. We have a responsibility to protect each customer and to provide the best services available. All customers of Startdup.com are subject to the following terms of service:

2. Indemnification Policy

You agree to use all Startdup.com services and facilities at your own risk. Startdup.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Startdup.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Startdup.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Startdup.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by merchant, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Startdup.com against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Startdup.com services. Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim. In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever. You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of service and any claim brought against us by a third party resulting from the provision of services by us to you and your use of the services including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by us in consequences of your breach or non-observance of this agreement.

LIMITATION OF LIABILITY

a. We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from

b. any errors in or omissions from the Site or any services or products obtainable there from,

c. the unavailability or interruption of the Site or any features thereof,

d. your use of the Site,

e. the content contained on the Site, or

f. any delay or failure in performance beyond the control of a Covered Party.

3. THIRD-PARTY SERVICES

We may allow access to or advertise certain third-party product or service providers ("Merchants") from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. You must agree to comply with the relevant terms and conditions of any such Merchants. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is at your sole risk and is without warranties of any kind by Startdup.com. Whether expressed, implied or otherwise including warranties of title, fitness for purpose, merchantability or non-infringement. Under no circumstances are we liable for any damages arising from the transactions between you and merchants or for any information appearing on merchant sites or any other site linked to our site. You acknowledge sole responsibility for and assume all risk arising from your use of any such products or services.

THIRD PARTY DEALINGS

Any dealings with Merchants (including advertisers) carried out through Startdup.com service, including participation in promotions, payment for goods and services, and/or any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between the Customer and the Merchant. Startdup.com shall not be responsible or liable for any part of such dealings or promotions.

Third Party Content

Third party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content on the Site. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief.

Links to Third-Party Sites

Our site contains links to other third party sites that are not governed by this policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave Startdup.com sites. We do not control these third party sites and are not responsible for their availability, content, or delivery of service. Operators of linked sites may collect your personal information, including information generated through the use of cookies. We encourage you to be aware when you leave our site and to read the privacy policies of those sites to learn how your information may be collected, used, shared, and disclosed.

4. Information collection and Use of 'Cookies'

Collecting Information Helps to Serve You Better. Startdup.com collects personal information only for the following purposes:

  • to establish and maintain responsible commercial relations with you and provide you with ongoing service;
  • to understand your needs and eligibility for products & services;
  • to recommend particular products & services to meet your needs;
  • to develop, enhance, market or provide products and services;
  • to manage and develop business and operations, including personnel and employment matters; and
  • to meet legal and regulatory requirements.

Calls received from or placed to customers may be recorded or monitored for quality assurance. Any recordings would be used solely for ensuring quality service.Your personal information will not be used for any other purpose without your consent.

“Cookies”

During interaction with one of our Internet sites, we may use a browser feature called a 'cookie' to collect information anonymously and track user patterns on our web sites. A cookie is a small text file containing a unique identification number that identifies your browser - but not you - to our computers each time you visit one of our sites that uses cookies. Cookies tell us which pages of our sites are visited and by how many people. This helps us to enhance the on-line experience of visitors to our sites.

Unless you specifically advise us, we will not know who you are, even though we may assign your computer a cookie. We cannot use cookies, by themselves, to ascertain the individual identity of any site user, and we never combine information gathered by a cookie with personally identifiable information like your name, telephone number, or even your e-mail address without your consent.

You will find that most major sites use cookies and most major browsers are set up to accept them. You have control over cookies. You can modify your browser preferences either to notify you when a cookie is received, or to refuse to accept cookies. However, you should understand that if you choose not to accept cookies, some sites may not function properly or optimally and you will not be permitted to access certain secured sites. For example, you will be required to accept the cookies that have been engineered to sustain session integrity and enhanced security before proceeding.

5. Account Registration And Management

If registration is performed, you agree to provide us with accurate, complete registration and/or purchase information. Your registration must be done using accurate information. In consideration of their use of the Startdup.com Service, customers agree to:

Provide true, accurate, current and complete information about themselves as prompted by the registration form of the Service. Maintain and promptly update their registration data to keep it true, accurate, current and complete. If the customer provides any information that is untrue, inaccurate, not current or incomplete, or Startdup.com has reasonable grounds (at its sole discretion) to suspect that such information is untrue, inaccurate, not current or incomplete, Startdup.com has the right to suspend or terminate the customer's account and refuse any and all current or future use of the Service (or any portion thereof).

Customers will receive a password and account designation upon completing of the registration process of the Service. Customers are responsible for keeping the confidentiality of their passwords and accounts, and are fully responsible for all activities that occur under that password or account. Startdup.com will not be liable for any loss or damage of account information arising from Customer's failure to comply with this provision.

We do not permit any other person using the registered sections under your name. Startdup.com retains the sole right and authority to accept or reject your registration, or to terminate registration once accepted, for any reason that it deems appropriate.

6. Errors, Corrections And Changes

We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We reserve the right in our sole discretion to edit or delete any documents, information or other content.

7. Domain Name Registration

We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk. 1.2 The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name. 1.3 We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute.

8. Web Site Hosting and Email

If a hosting account is registered with details different than those of the person who paid for the account, and in the case of any dispute, Startdup.com will take the side of the person who paid for the account and shall not provide access to any other person, since - a hosting account owner is and will be considered to be the credit card /PayPal account holder.

We make no representation and give no warranty as to the accuracy or quality of information received by any person and we shall have no liability for any loss or damage to any data stored on customer’s hosting account. we shall be under no liability for non-receipt or misrouting of email or for any other failure of email. 2.11 You may cancel the Services at any time by logging into the Ticket Desk Support System (for verification) and requesting cancellation of services.

9. Unlawful Activity

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information. You represent, undertake and warrant to us that you will use the Web Site allocated to you only for lawful purposes. In particular, you represent, warrant and undertake to us that: You will not use the service in any manner which infringes any law or regulation or which infringes the rights of any third party; nor will you authorize or permit any other person to do so. You will not post, link to or transmit: ( a. ) Any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable as determined by Startdup.com in any way. ( b. ) Any material containing a virus or other hostile computer program. ( c. ) Any material which constitutes, or encourages the commission of a criminal offence, or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction. To falsify user information provided to Startdup.com or to other users of the service in connection with use.

10. ACCEPTABLE USAGE POLICY

All services provided by Startdup.com may be used for lawful purposes only. The laws of the United States apply. Transmission, storage, or presentation of any information, data or material in violation of any US Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The Merchant agrees to indemnify and hold harmless Startdup.com and its employees from any claims resulting from the use of the service which damages the merchant or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered.

Consequences of Violation: When Startdup.com becomes aware of an alleged violation of its Acceptable Use Policy, Startdup.com will initiate an investigation. During the investigation Startdup.com may restrict Member’s access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, Startdup.com may, at its sole discretion, restrict, suspend, or terminate Member’s account and/or pursue other civil remedies. If such violation is a criminal offense, Startdup.com will notify the appropriate law enforcement department of such violation. You shall be held liable for any and all costs incurred by Startdup.com as a result of your violation of these terms and conditions. This is including, but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations. Startdup.com current hourly rate for Postmaster responses to complaints and cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations is US $100 per hour, with a minimum one (1) hour charge.

11. ABUSIVE CLIENTS

Startdup.com, may at its discretion, suspend or terminate service of any client that is abusive/harassing to our employees. Examples of such activity include, but are not limited to:

  • Verbal abuse including but not limited to cursing, yelling, threatening, etc.;
  • Ongoing disregard for warnings or notices;
  • Consistent mistakes/errors/changes causing unnecessary workload;
  • Spamming our email addresses, ticket systems, or servers;
  • Continuous involvement in flood/DDOS activity, hacked services, or other ongoing non-permitted usage;
  • Continuous activation of problematic end-users;
  • Activity which affects the service(s) of other clients;
  • Open disputes with payment gateways/banks without having a full discussion with our Billing/Support team;
  • Cancelling your current account and re-ordering new account just to get new PROMO Discount/Plan;

Torturous Conduct

Any abuse towards any Startdup.com employee will not be tolerated. You are expected to request and respond to support and other issues in a professional manner. intentional disruptive behavior aimed at Startdup.com or employees shall be considered a violation of this TOS. Any threat; whether verbally, orally, written, or delivered by second parties directed towards Startdup.com or any of it’s employees, partners, equipment, and concerns shall be construed as a violation of this TOS. Any conduct viewed as violating this section shall be considered a violation of this TOS. Startdup.com will be the sole arbitrator in regards to what is deemed a violation. No refunds shall be given when the contents of this section necessitates removal of the account.

12. REFUND POLICY:

We offer unconditional 30 Days full Money back Guarantee which means you can test our services risk free for thirty days.

If you are not satisfied with our services and wish to cancel your service, you must submit your cancellation request within first 30 days of your purchase to get a full refund. All refund requests made after first 30 days of purchase will NOT be processed.

(For some special offers the money-back-guaranteed day may be varied)

All payments will become non-refundable after 30 days account activation period. This includes any one time setup fee and subsequent charges regardless of usage.

All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. You can NOT open any dispute to PayPal, your card issuer or any other third party. If you do so, your account will be terminated immediately. Your Refund request will be cancelled and No refund will be provided.

Money back guarantee is not applicable for Domain Registrations & any product like license Payments for Setup fees and Domain Registrations are NOT refundable.

We reserve our right to deny a refund request or provide a partial refund.

Customers signing up for the sole purpose of getting a refund would be classified as people misusing our refund policies. We have found out that people suspended on other hosts for resource abuse/spam etc. signup under the Money back guarantee and try to overload our servers too. This is against the TOS and as below, no refunds will be issued in such cases. Also such people just need a place to dump their data at times and just misuse the refund policy for temporary hosting. We will evaluate if such misusage was done before processing any refunds on all accounts. Accounts found guilty would not be entitled for a refund.

All domain registrations and domain transfers are final and do not include any money-back guarantee

13. PAYMENTS

You represent and warrant that if you are purchasing something from us or from Merchants that

a. any credit information you supply is true and complete,

b. charges incurred by you will be honored by your credit card company, and

c. you will pay the charges incurred by you at the posted prices, including any applicable taxes.

d. this information may be necessary to be made available to domain registrar, hosting company and other services. This information may be used for procurement and/or verification purposes.

All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre payment. All payments must be in US Dollars. Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.

14. Support

On our site you will find links to all the information to get your web site up and running. All information pertaining to your account should have been included in the Welcome Letter you received when we created your account. If you did not receive a welcome letter email, please contact our Support Team. The support feature of our service at present time consists of our Support System solving Startdup.com related problems only. Currently, Support can only be addressed in English through our Support System. All Support requests are to be processed through our Support System.

15. Notices

Any notice to be given by either party to the other may be sent by either email, fax or recorded delivery to the address of the other party as appearing in this Agreement or ancillary application forms or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by recorded delivery shall be deemed to be served two days following the date of posting.

16. GOVERNING LAW AND JURISDICTION

By accessing this website, you agree that all matters relating to your access to and use of this website and/or its products shall be governed by the statutes and laws of the United States and the State of Kentucky, without regard to the conflict of laws principles thereof. The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the state and federal courts of Fayette County, Kentucky with respect to any such matters relating to your access or use of this website and/or its products.

17. Determining the Agency Relationship

The term “agency” refers to a legal relationship between two parties, the agent(Startdup.com) and the principal(customer). The agent is the legal representative of the principal, which may be a person or entity. The agency relationship is established once one person has the legal authority to act on behalf of the principal.

Startdup.com is authorized by the principal to transact all of the affairs in connection with Startdup.com services. Merchant terms and conditions may require that we act as agent solely for said purpose and “agency” only applies during creation process of each and every individual Merchant service; i.e. agent status stops after each individual account is created and is not continuous through creation of all Merchant accounts.

“By acceptance of these terms of service I agree that the nominated agent, Startdup.com has agreed to act on my/our behalf in accordance with agency relationship determination, and the information is correct and complete. “

The authorization is limited to the matters shown. Nothing in this contract shall be deemed to constitute a partnership in law between the Parties.

18. INFORMATION DISCLOSURE

You may not disclose any order information including, but not limited to, Order ID, download link, affiliate link, account information and/or proprietary service process.

19. Entire Agreement

This contract sets out the entire agreement between the Parties. Neither party has entered into this contract in reliance upon any representation, warranty or undertaking of the other party that is not expressly set out or referred to in this contract

These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral: between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.

Startdup.com holds no responsibility for the use of our clients accounts and In no form can Startdup.com be held responsible for any and all actions arising out of customer’s use of our service.

By purchasing any of our services, you already agree to this Terms of Service (ToS) Agreement.

20. CHANGES TO TOS

Startdup.com reserves the right to modify this policy at any time, effective immediately upon posting of the modification to this URL: startdup.com/termsandconditions

Our company reserves the right to change or modify the terms and conditions without prior notice.

It is your responsibility to check these Terms of Service on occasion for any such amendments.